Helping Your Employee’s to Understand The Bottom Line
How well are your employees connected to your organization’s business strategy and/or business needs? How is the bottom line communicated to employees of all levels within your organization? There must be a way for all employees to understand, in their roles within their departments, actions that they can take to impact the bottom line. This is another great way to connect the purpose and significance of their roles in the company.
It seems that often the people within an organization that are most connected, most concerned, most interested in the bottom line are the leaders. I don’t believe that frontline employees are uninterested; I believe frontline employees are unaware and disconnected from how they can possibly impact the bottom line. This could be because they believe the bottom line is unattainable for them, or communicated in a way that they do not understand. The bottom line should be everyone’s business within an organization. Is it so ridiculous to think that even the janitor should be connected to the bottom line? Why is what the janitor doing on a daily basis important to the business? Why is having a clean facility such a good thing? Now does the janitor know that? How are people held accountable to the bottom line? Perhaps if employees were more connected to the bottom line they would understand business decisions better; such as layoffs, mergers, acquisitions, hiring, etc.
And let’s not make it just about numbers/metrics! Why are those numbers so important? Hitting those numbers means what for the business? What does hitting those numbers mean for me as a worker? What’s my benefit in being connected with business needs? Employees needs to see themselves as partners within an organization, and not just producers.
Here are 3 solutions that will begin to connect your team to your organization’s business goals/needs:
Conduct a tasks audit on your employees’ daily tasks. What are they working on daily that supports the organization’s goals?
Ensure that they have opportunities to do work that matters the most to the organization. Are they properly prioritizing their work to focus on attaining business goals? They will not be able to do this if they do not know the business goals.
Regularly meet with your team to review/update them on business goals, and check with them on environmental issues impeding their work (such as lack of resources). Make adjustments accordingly.
The bottom line could be and should be everyone’s business within your organization.
Thanks for reading,